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  1. #11
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    Thanks Batyah and izatrini
    www.fotki.com/angelamos77

  2. #12
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    Default BAD BAD BAD experience at Smyrna location!

    So I took my Mom to get her hair 2st'd at Deeply Rooted Camp Creek and it was great. Atmosphere, that ladies were nice and friendly. They all had natural hair too. (For the most part. The two front attendants were permies, but who cares about them?)

    Anyway, I tried to make an appontment, but they were booked for this week so I made one for today at the Smyrna location...WHYYY??

    Let me start from the beginning:

    1. My appointment was at 10am, but they didnt get around to me until about 1030-1045.

    2. The girl that was supposed to wash my hair sits me at the bowl and proceeds to COMB MY HAIR with not a drop of water in it!! Umm!! No! I said "Why are you doing that? Shouldnt you wait until its wet." She tells me no, its easier that way. I gave her the benefit of the doubt because I have heard of pre-detangling...

    3. Then after TWO washes (my hair dont need allat. doesnt even need ONE, but whatever) she smacks 2 dollops of conditioner on my hair and proceeds to rip through my napps. Pulling her finger through when they get caught. I told her I needed a trim but at this point, I aint letting her nowhere near my head with some scissors!

    4. The braider wasnt any better. She didnt plan on using any kind of moisturizor for my poor shampoo-dried-out napps. So luckily I brough my own, which she put to improper use. Then when my hair starts to dry up from thirst, she slaps some MOUSE on it and keeps on going.

    Oh, I forgot to mention the 4+ times she was called away to wash someone elses' hair or something. By the 5th time, at about 245(4 hours and some change later), I was good and pi$$ed off and mourning the ends of my hair which were laying on the floor. And my hair STILL WASNT DONE. I told them I was leaving and I dont care what it looks like because I dont like the job that was done. Didnt pay anythin but I'm still miffed.

    Uugh, I should have known better because they ALL had straight hair and it wasnt the same type of friendly, confident environment as the other place. I just figured they would be similar because its the same chain, but I was wrong. I will NOT be going to the Smyrna location. IMO, they are not "Natural Hair Care Specialists" but "girls who do hair." I'm sorry for the long rant; I just needed to get that out. I never wash my hair loose because detangling it all together brings me to tears. Now I have this thirsty, matted, shrunken, fro to battle.

    ETA. Oh AND she lefts the ends all undone because she thought she was going to put them on rods and it was gonna come out looking some different kinda way.
    Bish please. Neva again!

  3. #13
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    This wack hair job.

    it wouldnt be so bad if my ends werent shot to h*ll now and if she had braided all the way through. i plan to rebraid it myself. thats why i usually stick to being a diy-er. *sigh*

  4. #14
    Join Date
    Sep 2004
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    ^^ OMG.. This is how they left your hair! WTF
    I have been there over 5 years ago when I lived in Atlanta before. My first experience was horrible but Kim ( the owner )made it up to me, so I have liked her ever since. But I would not anyone other than her come near my hair. I haven't been there in years though. I hope the Camp Creek location is better than the Smyrna.




    ^ This is my happy place

  5. #15
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    Thumbs down

    I last went to the Smyrna location about 2 years ago. I got kinky twists. The end result looked great, but the braider (Nicole) ripped thru my dry hair and leaving a ton of hair on the floor. I haven't been back since.

  6. #16
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    Wow, Niquey. You were there for 5 hours and that's all they did to it? There's no way. I've read online that the place sucked. I thought they would have gotten it together by now.

  7. #17
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    Born & raised in Boston now living in the ATL.
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    OMG...I would have been PO'ed for real.
    Bead Queen[color=#FF99FF]

  8. #18
    izatrini is offline Active Nappturality Member
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    Murfreesboro, TN
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    See, y'all got me nervous. I have gotten mixed reviews from Deeply Rooted and I decided to make an appointment for the Camp Creek location for Friday to get washed, retwisted and styled...now I'm not too sure....Dang it!
    1 year and 2 months natural and 8 months into my loc journey!

  9. #19
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    Izatrina, please let me know how your experience was and who styled it. Please post pictures.
    www.fotki.com/angelamos77

  10. #20
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    Quote Originally Posted by thirsty coils View Post
    Wow, Niquey. You were there for 5 hours and that's all they did to it? There's no way. I've read online that the place sucked. I thought they would have gotten it together by now.

    same thing i said.....

    i got my locs done there 5 yrs ago and they did a great job. I hope the camp creek location remains good since its up the street.

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